At The Willow Saver, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase on https://thewillowsaver.com/ 

Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details

1.2 Automatically Collected Information

We automatically collect certain information when you visit the Site:

  • Device information (e.g., device type, operating system)
  • IP address
  • Browser type
  • Pages viewed
  • Date and time of visit
  • Access times

This information helps us improve the Site and your browsing experience.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect data about your interaction with our Site. These help us:

  • Enhance user experience
  • Remember preferences
  • Analyze usage trends
  • Serve personalized content

You can set your browser to refuse cookies, but this may limit certain functionalities.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To communicate with you about your orders, updates, and support
  • To personalize your experience on the Site
  • To send promotional emails (if opted in)
  • To improve our products, services, and Site functionality
  • To analyze Site usage and trends

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted third parties for purposes such as:

  • Payment processing (e.g., credit card providers, PayPal)
  • Shipping and delivery services
  • Website analytics (e.g., Google Analytics)
  • Marketing and email platforms (if you have opted in)

These partners are required to protect your information and may not use it for additional purposes.

4. Third‑Party Links

Our Site may contain links to other websites (e.g., social media, external services). Once you click on those links, you leave our Site. We are not responsible for the content, privacy practices, or policies of any third‑party sites.

5. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights:

  • Access & Correction: Request access to your personal information and correct inaccuracies.
  • Deletion: Request deletion of your personal information (subject to legal requirements).
  • Unsubscribe: Opt out of promotional emails at any time by clicking “unsubscribe” or contacting us.

To exercise any of these rights, please contact us at the details below.

7. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the current version. Your continued use of the Site after changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Email: thewillowsaver@gmail.com
Phone: +1 647-229-4501
Address: Canada